No, you can self-refer, or referrals from GPs, schools, churches and other professionals are also accepted.

This varies depending on your goals and circumstances. Some clients attend short-term counselling, while others prefer longer-term support. We will review your progress together.

The first session is a chance to discuss what has brought you to counselling, explore your goals, and develop a shared plan. You can also ask questions to ensure you feel comfortable.

Yes, with limited legal and ethical exceptions related to safety.

Your privacy is respected and protected at all times. Everything discussed in counselling sessions is confidential, with exceptions in cases of serious risk of harm, concerns about child safety, or legal requirements. Records are securely stored in line with professional and legal standards in New Zealand.

Yes, in an age-appropriate way. Parents or caregivers may be involved to ensure consistent support.

Please provide at least 24 hours’ notice. Late cancellations or missed appointments may incur the full session fee.